Executive Director, Client Services
Gary Ritter, Ed. D., has been with Central Piedmont Community College in Charlotte, NC since 2004 where he currently serves as the Executive Director of Client Services. His areas of responsibility include leadership and strategic planning for technology use, technical support, classroom and lab support, technology asset management, academic technology services and staff development. Prior to assuming this role in 2019, he served as the Executive Director of Learning Technology Services. His first role in the information technology area came in 2010 when he was selected as the inaugural Faculty Liaison to Information Technology Services, a role designed to facilitate communication and understanding between faculty and technical staff. Gary has helped lead several major projects such as the selection and implementation of D2L Brightspace as the learning management system, Cisco Webex as the video conferencing and collaboration platform and Panopto as the video capture and repository system for the college. He continues to teach American history every semester. Professional interests include leadership, strategic planning, pedagogy, customer support, learning technologies, innovation, civic learning and neuroscience informed decision making. He holds the following degrees: Bachelor of Arts in Media Studies and History from UNCG; Master of Arts in Public History and Historic Preservation from UNCG; Doctorate of Education in Educational Leadership from UNCC. He enjoys time with his wife and their two boys, travel, reading, disc golf, Brazilian Jiu Jitsu and the New York Yankees.