Metrics That Matter

Metrics That Matter (MTM) is an industry-leading learning and development (L&D) measurement platform used to evaluate the effectiveness of training programs. Through a scientifically validated methodology, MTM helps L&D leaders measure, better understand, and increase the effectiveness of their employee learning programs.  

The platform gathers learner feedback to assess training outcomes across various modalities, including single-session classes, multi-session programs, conferences, and blended learning experiences. MTM organizes data around specific events, sessions, and facilitators, enabling consistent tracking and analysis over time, while unlocking real-time, role-tailored insights through dynamic, customizable dashboards and automated reports powered by MLY, our AI-powered qualitative analysis.  

The methodology behind MTM is designed to identify what is and isn’t working in training programs, helping organizations reduce learning that is not applied to the job. MTM also provides access to the largest global L&D benchmark repository, containing over 2 billion data points, which supports comparative analysis across industries. 

Why Metrics That Matter (MTM) 

1. Standardized Measurement Methodology: 

• Uses structured, survey-based data collection to evaluate the effectiveness of training programs consistently. 
• Built on decades of use and grounded in validated L&D practices and methodologies. 

2. Automated Reporting & Dashboards: 

• Provides real-time, role-based insights through customizable dashboards and automated reports. 
• Includes automated report generation and AI-powered qualitative analysis using Explorance MLY. 

3. Global Benchmarking:

• Access to the world’s largest L&D benchmark repository (2+ billion data points) for industry and internal performance comparison. 

4. Scrap Learning Reduction:

• Identifies ineffective training elements that don’t apply to job, helping reduce wasted effort and ensure job-relevant learning. 

5. Dedicated CSM for Your Success:

• With MTM, you get a dedicated Customer Success Manager and in-house consultants who partner with you to ensure your measurement strategy is effective, aligned, and delivering real results. 

6. Measure L&D in the Flow of Learning:

• Measure blended learning initiatives by combining different types of training—such as conferences, virtual training, and workshops—into a single program. Assess which learning program components drive the best results related to learner outcomes. 

7. Supports Diverse Learning Formats: 

• Measure the effectiveness of single-session classes, multi-session programs, onboarding, leadership development, workshops, conferences, and blended learning programs. 

8. Integrated & Structured Data Organization: 

• Aligns feedback to specific events, sessions, and facilitators for clear, granular insights. 
• Integrates with LMS, HRIS, and analytics tools for seamless data flow and enriched insights. 

9. Business Impact & Alignment Tools: 

• Incorporates KPIs and Smartsheet evaluations to connect learning initiatives with strategic business priorities. 
• Enables evidence-based decision-making and helps demonstrate the impact of learning investments. 

Aligning your learning programs to your business goals 

MTM offers four targeted measurement programs that help you evaluate and align your learning initiatives with organizational objectives:  

1. Drive Growth: 

• Develop and strengthen strategic abilities to accelerate top-line revenue growth. 

2. Maximize Operational Efficiency: 

• Enhance processes and workforce capabilities to improve productivity, reduce cycle time, and lower operational costs. 

3. Build/Maintain Foundational Skills: 

• Develop internal talent to reduce turnover and hiring costs while supporting long-term organizational capability.  

4. Mitigate Risk: 

• Equip employees to comply with regulations and reduce exposure to safety and compliance issues. 

Supported Languages:  

• Arabic 
• Chinese (Simplified) 
• Chinese (Traditional) 
• Danish 
• Dutch 
• English - United Kingdom 
• English - US 
• Finnish 
• French 
• German 
• Greek 
• Hebrew 
• Hungarian 
• Indonesian 
• Italian 
• Japanese 
• Korean 
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• Portuguese - Brazil 
• Portuguese - Portugal 
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• Spanish - Mexico 
• Spanish - Spain 
• Swedish 
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• Vietnamese